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Le magasin Courtier Chantier


Need assistance? Customer service is here to help ? To inquire about the products and services found on our Web site or in our stores, contact us by phone, mail or e-mail.  We're happy to assist you.

Contact us
For immediate service during business hours.
1-888-463-4571

Contact us online
For a quick answer to your questions, follow one of the links

Inquiery about a product or customer support
(Merchandise return autorization, catalogue order and general information)
Brokerage service
Shipyard services
Customer satisfaction

 

 

 

 

 

Customer services

 

Our new Flagship Service

The very new Flagship Service. This service guaranties your satisfaction and define our mission as well as our outstanding services.

Everywhere on our web site you will find the Flagship icon ready to help you in just a click.

 

 Topics

   
  Quickly find products on our web site
 
 
 
lien http://www.blyachting.com/En/sitemap.asp
 
 
 
lien http://www.blyachting.com/En/storeindex.asp
 
 
 
lien http://www.blyachting.com/en/asearch.asp
 
  Shop at BL Yachting
 
 
 
Free shipping

- The shipping is free* at Blyacht for all orders over 100$ (before tax) placed on the web site.


- Overcharges dues to dangerous goods, voluminous and oversized products will be invoiced.


*The shipping is free for all orders over 100$ (before tax) placed on THE WEBSITE ONLY. Valid only for the Canada. This promotion exclude the postal codes beginning with: A0K, A0P, G0G, J0M, P0L, P0T, P0V, R0B, R0C, S0J, T0H, T0P, V0J, V0N, V0P, V0R, V0T, V0V, X0A, X0B, X0C, X0E, Y0B. Overcharges dues to dangerous goods, voluminous and oversized products will be invoiced. Blyacht keeps the right to choose the carrier and the service. Expedited shipment are available at customer's charge. For a limited time only.
 
 
 

Regular shipping fees

The following fees are calculated for the majority of the locations in Quebec, Ontario and New-Brunswick.

0-5lbs 6-10lbs 11-15lbs 16-20lbs 21-25lbs 26-30lbs 31-35lbs 40-60lbs
9.95$ 11.75$ 13.50$ 14.95$ 16.75$ 18.50$ 20.95$ 25.75$

Shipping fees are established with two measurement, the real weight and volumetric weight. The parcel will be invoiced with the highest measurement. A shipping fee evaluation will be made if the shipping fees are 25% higher than the original evaluation.

Few products considered as dangerous goods (Flares, battery, paint, gelcoat and corrosive products) can not be shipped with regular carrier and a dangerous goods overcharge between 5$ and 10$ can be invoiced.

A 5$ to 15$ volumetric adjustment can be invoiced for items with high volumetric weight.

Custom shipping fees are calculated for the following Canada postal codes beginning with:

A0K, A0P, G0G, J0M, P0L, P0T, P0V, R0B, R0C, S0J, T0H, T0P, V0J, V0N, V0P, V0R, V0T, V0V, X0A, X0B, X0C, X0E, Y0B.

BLyacht guarantees the economical shipment of your order within an estimated delay of 24 to 48 hours, anywhere in Eastern Canada accessible by road, for regular merchandise in stock (excluding hazardous products or oversize objects). When your order is received before 13:00 E.D.T. (1 PM), we load it onto the courier truck before 16:00 E.T. for fast delivery. The procedure is valid only if all the items in your order are in stock. We confirm your order upon reception by telephone or email if we have all products on hand. Please note that we deliver on open days only, Monday to Friday.



 
 
 
Boulet Lemelin Yacht inc. is a company specialized in marine supply established in Canada. Since 1982, Boulet Lemelin Yacht inc. is selling in East of Canada and now in Europe. A large selection of great quality products is offered at very low prices. Check all the awesome deals you can find by shopping at Boulet Lemelin Yacht inc.

All oversize and dangerous goods product can not be shipped outside of Canada.

Here are the shipping fees for an Express shipment in Europe (delivery in 5 open days)

SHIPPING EUROPE  
WEIGHT         PRICE
0-5 LBS          79,95$
6-10 LBS       119,95$
11-15 LBS     149,95$
16-20 LBS     174,75$
21-25 LBS     199,95$
26-30 LBS     209,95$
31-35 LBS     249,95$
40-60 LBS     299,95$

All the products in catalog are weighted. This information allows us to give an accurate shipping fees evaluation. However, sometime the evaluated shipping fees can be different of the real cost. If the difference between the evaluation and the real cost is higher than 25%, we will communicate the difference to the customer.

Please take note that the minimum order for international shipment is 100$ CAD, before shipping fees.

A ground shipping (4 to 6 weeks for Europe) is offer on demand for international shipment.

Security check

To avoid fraud to the card owner and to our company, we must proceed to security check for all international order. That check is mandatory.

That check will be required for the first order only.

The customer have to give the following information:

1. Complete name
2. Birth date.
3. Exact invoicing adress
4 Name and phone number of the bank that emit the card (with a contact name)

When the check is succesfully proceed, we send by email a copy of the credit card receipt that the customer have to sign and return by fax or by email.

Customs, Duties & Import Fees:


Customs procedures and charges vary from country to country. BLyacht is not responsible for any costs, delays or problems caused by shippers or customs once the shipment leaves our warehouse. All costs associated with importation are the sole responsibility of the customer and will be collected at time of customs clearance and/or upon delivery in destination country. Import costs are not included in merchandise price or shipping charges. If customs and duties are not paid, goods will be abandoned and no refund given.


 
 
 
Status of your order will be provided to you shortly after we receive your order.

Tracking of a shipment with the carrier.
You will receive a tracking number by email when you place an order via our web site. You can also get this information when you call our order desk.
Xpresspost. Purolator and UPS offer a tracking service on their website.

Xpresspost Tracking

UPS Tracking

Purolator Tracking
 
 
 

The warehouse-store

Our warehouse store, one of the most modern in Canada, is especially designed to make our customers feel completely at home. A maximum number of products are on display in a truly nautical atmosphere. Customers may purchase products in three different ways: on the premises, by phone or online.

Many marine specialists and boaters like you are on hand to offer unequalled service to navigators and boaters. The warehouse is near the boatyard and the sales and brokerage center, allowing customers to be where the action is. Customers may obtain the latest information on newly introduced technologies, products and the answers to all their questions.

There are 12 departments and an engine parts counter in our warehouse store. As you know, a picture is worth a thousand word. So, take a tour!

A vast showroom

Complete choice of demo products

Our shipping service

 

Our parts department

The warehouse store

 

Our service department

 
 
 
BL Yacht (Boulet Lemelin Yacht) is committed to keep the lowest prices in the industry. We work hard to assure that our prices are the most competitive you will find. When you are shopping at Bl Yacht, you know you will get the best products at the best prices. That’s a fact! If you can find an identical item sold elsewhere in Canada at a lower price, Bl Yacht will match that price or refund you the difference, up to 30 days following your buy, upon presentation of the printed annual publication showing such lower price. Ask our staff to get all the details.

Online: Use this link

Telephone: 1-418-681-5655 (local calls)
Telephone: 1-888-463-4571 (toll-free number)
Fax:           1-418-681-4967

 
 
 
If you need any complementary information on our products, we will be glad to answer your questions.

We can give a quick answer to your questions regarding a product, usually within 24 hours. Sometimes, a delay of 72 hours could be necessary for information requests sent on week-ends. An information request confirmation will be send via email if we have advanced search to do and unable to answer your question within a reasonable delay.

To obtain any complementary information on our products or shipping status, in accordance with our Flagship Service, click on this link.
 
 
 

We offer parts ordering services.

Parts will be reserved at your name so you will be sure they'll be available for you only and ready for a pick-up or shipment as soon as we receive them.

You can reserve a part for a 60-day period from September to April, and for 30 days from May to August.

Regular inventory part

To place an order, a 20% deposit can be requested. This deposit will be refund for a regular inventory product if an order cancellation number is provided. Regular inventory part is a part you can find in our catalog or our web site that does not have "on order or special order" mention



Special order part

Special order part will need a full deposit before ordering that part.

Special order can not be cancelled.

 
 
 

For a regular inventory product
In the case you wish to cancel an order, please contact us as soon as possible by phone or by email and ask for an Order Cancellation Number in order to save you shipping and restocking fees.

For a non-regular inventory product
A special order that is  already in the shipping process from the supplier’s warehouse cannot be cancelled unless the supplier’s authorization to take it back. In such case, only the two-way shipping and restocking fees will be applicable.

Contact us to receive your return authorization number

Phone:   1-418-681-5655 (Quebec)
Phone:   1-888-463-4571 (Toll-free)
Fax: 1-418-681-4967

 
 
 
BLyacht guarantees the economical shipment of your order within an estimated delay of 24 to 48 hours, anywhere in Eastern Canada accessible by road, for regular merchandise in stock (excluding hazardous products or oversize objects). When your order is received before 13:00 E.D.T. (1 PM), we load it onto the courier truck before 16:00 E.T. for fast delivery. The procedure is valid only if all the items in your order are in stock. We confirm your order upon reception by telephone or email if we have all products on hand. Please note that we deliver on open days only, Monday to Friday.
 
 
 

Our flyers are published periodically during the season. It contains a wide selection of marine supplies for your boat. And of course, it’s loaded of Low prices and Hot deals. Hurry up!

How to order a free copy of our flyer?
In order to quickly receive your flyer, please access your account and click on the Order a catalog button. It’s absolutely FREE! 

You can also order it by phone:
Phone: 1-418-681-5655 (Local calls)
Phone: 1-888-463-4571 (Toll free)
Fax: 1-418-681-4967

 
 
 
Our transactional website is designed to inform our customers and to guide them to make the best buy.

It’s an oversize copy of our catalog and it’s updated almost everyday, so you are sure to get the most recent version of our prices and informations on our products.
 
 
 
Opening an account

Opening a free online account allows you to make the order process faster and more convenient. Your personal informations are encrypted using SSL 128-bit encryption technology for complete security and confidentiality.

An online account allows:
  • Ordering our catalog

  • Secure online ordering.

  • Information about our promotions and sales.
Your information file does not contain :
  • Credit card information

  • Buyer profile information
Who has access to your personal account?
Your account is secured by a login and password. You are the only person who have access to these informations and able to make changes to your personal file.

 
 
 
What is  XML

BL Yacht XML ( Extensible Markup Language ) feeds allow you to read through the news and new features you want, at your own convenience.

Using our XML (news reader) by integrating the feed into your own news reader, it allows you to access the latest news and features of BL Yacht in your favorite and private environment!

Simply drag the XML or copy the XML orange icon into your news reader.
 
 
 
Boulet Lemelin Yacht Marine Products Store

Our warehouse store, one of the most modern in Canada, is especially designed to make our customers feel completely at home. A maximum number of products are on display in a truly nautical atmosphere. Customers may purchase products in three different ways: on the premises, by phone or online.

Many marine specialists and boaters like you are on hand to offer unequalled service to navigators and boaters. The warehouse is near the boatyard and the sales and brokerage center, allowing customers to be where the action is. Customers may obtain the latest information on newly introduced technologies, products and the answers to all their questions.
Québec 1-418-681-5655
Toll-free 1-888-463-4571
 

A new catalog each year

More than 5,000 marine products and boating supplies are organized in 13 categories and offered at the best possible prices.

Become a member and order your free copy today

Our online store is continually updated using the most advanced database technologies and the safest transaction process available.  Your may use the catalog or the online store to order online or by phone.

There are 12 departments and an engine parts counter in our warehouse store. As you know, a picture is worth a thousand word. So, take a tour!

A vast showroom

Complete choice of demo products

Our shipping service

 

Our parts department

The warehouse store

 

Our service department

 
  Contact us, find us
 
 
 

Phone: 1-418-681-5655 (Quebec)

Phone: 1-888-463-4571 (Toll free)

Fax: 1-418-681-4967

Internet form: Click here

 
 
 
 
 
 
 
 
 

1125 boul. Champlain
C.P 2538
Québec, Qc
Canada
G1K 7R3

 
 
 

Opening hours mid-July to mid-April

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9:00
to 17:00
9:00
to 17:00
9:00
to 17:00
9:00
to 17:00
9:00
to 17:00
9:00
to 13h00
Closed

America normal eastern time (GMT -5:00)

Opening hours mid-April to mid-July

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8:30
to 17:00
8:30
to 17:00
8:30
to 17:00
8:30
to 18:00
8:30
to 18:00
9:00
to 16h00
Closed

We are at your service 12 months a year !

 
  Method
 
 
 
In accordance with Canadian trade laws, we calculate and charge taxes based on the delivery location. Thus, GST and QST are calculated precisely. During the purchasing process in the cart, select the province of delivery for your order and press recalculate to obtain the correct total amount.

For orders outside Canada, no sales tax is added to order totals.

If, inadvertently an error or a technical problem occurs in tax calculations, we inform you of changes made to the total amount of your order by mail. You will then be able to confirm your order.

To place a tax-exempt order with us, please call 1-888-463-4571 during normal work hours.
 
 
 
Boulet Lemelin Yacht inc. Has the right to change prices or to withdraw items at any time. To the best of our knowledge, the information contained in our catalog or our website is accurate at the time of publication; however, Boulet Lemelin Yacht inc. Is not bound by listed prices and cannot be liable for errors. Prices do not include applicable taxes, which will be added at the time of purchase.
 
 
 

We accept these kinds of payments

  • Cash / Interac
  • Credit card: Visa and Mastercard
  • Check / Money order

You can also pay by C.O.D.
Additionnal fees of 7,50$ will be added. Limit of $200. Shipment in the province of Quebec only.

 
 
 
BL Yacht internet web site is made with a maximum of precision.
Presentation of some products may,however, change from the real product and may be  not perfectly in accordance or in perfect match with the advertised product.

Products texts and technical characteristics
BL Yacht internet web site is made with a maximum of precision.
However, changes may occur from the supplier's descriptions of the products or a change of the products by the manufacturers without knowing it.
We will do our best to keep our descriptions and pictures of our products to the highest level of accuracy.

Copyrights on our website,  images, descriptions and photos
Images, photos, descriptions (translated or not) are the property of Boulet Lemelin Yacht Inc. and are subjects to copyright laws.
 
 
 
A formal commitment from us concerning your security and confidentiality.

Thank you for choosing Boulet Lemelin Yacht and our website. We do our best to protect information sent over the Internet and your privacy, which is why we inform you of our policies in this regard. Our goal is to offer you advice in purchasing our products as well as extremely secure online after-sales service.

In order to ensure total security of your purchases from our website, we use encryption at the cutting edge of technology. Consequently, information you send to us remains totally private.

This technology, using 128-bit SSL (Secure Socket Layers) protocol, allows you to provide credit card information in total security, in a direct link between your computer and us.

We are committed to ensuring the highest standards of privacy by continually updating encryption technology. Nonetheless, no security mechanism is perfect, and you must be warned that there is always an element of risk that the personal data you provided to us could be accessed, through no fault of ours, by others, without your permission. We decline any responsibility for disclosure of your confidential data, unless it is a result of negligence on our part. Please note that none of your credit card information is saved by our server. If offering credit card information over the Internet worries you, please order by telephone and speak to a Boulet Lemelin representative at 1-888-463-4571.

If you have any questions, or in case of difficulty accessing our "Checkout" section in total security (a padlock icon indicates security level), please call us at 1-888-463-4571 so that we can complete your order and answer any questions.

 
 
 
lien http://www.blyachting.com/En/aboutus.asp?
 
   


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Blyacht is a registered trademark of Boulet Lemelin Yacht inc.
Copyright © Boulet Lemelin Yacht inc. 2006